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Live Tech & Remote Assistance / Session (30 Minutes)
- 30-minute live session -
- Response Time: Online Schedule
- Query Complexity: ANY
- Processing Method: Live communication channels + remote assistance
- Included Processing Time: 1 ticket/ subject up to 30 minutes
- µFR Series: Hardware & Software
- DL533N & DL533R Series: Hardware Only
Description: The service refers to all types of support that require live consultation with our team
Technical support is provided live by the technical support agents and/or R&D team at the scheduled time.
Full price
€60.00
Special Price
€30.00
Availability:
In stock
SKU
LIVE-REMOTE-ASSISTANCE-SESSION-30
Live Tech & Remote Assistance / Session (30 Minutes) is available to buy in increments of 1
LIVE Tech & REMOTE Assistance / Session
- 30-minute live session -
Our Live Tech & Remote Assistance service provides support through various forms of live communication, including VoIP live meetings, remote assistance, chat, or phone calls. This plan offers personalized assistance and is charged per 30-minute session.
To schedule Remote assistance or live technical support, make sure you fill in the Technical Support Ticket form with the following fields:
- Select the Live Tech & Remote Assistance option from the Support Type
- Type your license code into the License Code field
- Further, follow the instructions to schedule the desired term for live assistance.
You will be contacted shortly with the scheduled term confirmation.